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Frequently Asked Questions?


If you are looking for more information or answers try the common questions below. Please contact us if you have further inquiries. 

  • What Is The "Patient First" Approach?"
    Treatment will not be dictated by insurance companies. You will be the center of treatment. All services provided with be exactly what you need to get better, faster. Getting you pain free and back to your active life is our #1 priority. You will receive the full body, head-to-toe evalaution & treatment that you deserve because it is rare that pain in one area does not have an effect on other areas throughout your body. All services are performed in one-on-one treatment sessions you will never be treated by a technician, aide, or assistant. Empowering you through effective education so that you will have the knowledge and understanding, know what to do and how to manage your problem/condition over the long term. Limting re-hospitalizations and overall healthcare costs.
  • Do you take my insurance?
    We currently accept Medicare B, BCBS, and private pay. Many PPO insurances will pay for out of network providers as well.
  • If we are out of network you can submit a self-claim to my insurance company for reimbursement of services?
    Most of the time the answer is, YES. Most non-Medicare patients can send “self-claims” to their insurance company for their treatments received. A self-claim form can often be obtained from your insurance provider. The amount of reimbursement you receive from you insurance company is completely dependent on your insurance plan. If you call your insurance company to inquire about what you can expect to receive, you should ask about reimbursement for “out-of-network Physical Therapy” expenses sent in via self-claims.Upon request I will provide you with a receipt/ invoice of services provided and necessary treatment notes for you to send to your insurance company along with your "self-claim" form.
  • How many treatment sessions will I need or should I expect?
    This is quite a tricky question as it can vary from person to person and condition to condition. Typically patients are scheduled for 1-2 treatments on a weekly basis for 4-6 weeks for a high quality one-on-one session. Some patients realize improvements sooner and may need less treatment, others may require more. To obtain a better estimate and brief consultation, schedule a Free Consultation.
  • What areas do you serivce?
    Beverly, Salem, Marblehead, Swampscott, Hamilton, Wenham, Ipswich, Manchester, Gloucester, Rockport
  • Can I use my Health Saving Account (HSA) or Flexible Spending Account (FSA) to pay for services?
    Yes, physical therapy services provided are qualifying services and may be paid for with the use of tax-free HSA and FSA funds.
  • How Quickly can a therapist get out to see me or my loved one?
    Once new patient intake is complete your evaluation will be scheduled within 3-4 business days.
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